Accessibility Statement for Robert Gosalvez Luxury Real Estate | COMPASS

This is an accessibility statement from RG2020 Real Estate Services, LLC.

Measures to support accessibility

RG2020 Real Estate Services, LLC takes the following measures to ensure accessibility of Robert Gosalvez Luxury Real Estate | COMPASS:

• Integrate accessibility into our procurement practices.

• Provide continual accessibility training for our staff.

• Assign clear accessibility goals and responsibilities.

• Employ formal accessibility quality assurance methods.

• At RG2020 Real Estate Services, LLC., we are committed to ensuring accessibility for all individuals, embodying our core values of inclusivity and equality. We strive to create an environment where everyone, regardless of ability, can fully engage with our services and resources. Our dedication to accessibility is not just a commitment but a fundamental aspect of how we operate. We continuously assess and improve our practices to remove barriers and provide equal access to information, services, and opportunities. From designing user-friendly digital platforms to providing alternative formats for communication, we prioritize the needs of all individuals in our community. We recognize the importance of sincerity in our efforts, which is why we approach accessibility with authenticity and transparency. Our accessibility statement reflects our genuine commitment to fostering an environment where everyone feels valued and respected. It serves as a testament to the sincerity of our intentions and the validity of our claims. At RG2020 Real Estate Services, LLC., accessibility is more than just a checkbox; it's a cornerstone of our philosophy. We invite you to experience firsthand the difference our inclusive approach makes in creating a welcoming and supportive environment for all.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Robert Gosalvez Luxury Real Estate | COMPASS is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Robert Gosalvez Luxury Real Estate | COMPASS. Please let us know if you encounter accessibility barriers on Robert Gosalvez Luxury Real Estate | COMPASS:

• Phone: 408.313.8870

• E-mail: accessibility@rg2020.com

• Visitor Address: 750 University Avenue, #150, Los Gatos CA 95032

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Robert Gosalvez Luxury Real Estate | COMPASS is designed to be compatible with the following assistive technologies:

• The content on our website is designed to be accessible across a wide range of environments, adhering to the Web Content Accessibility Guidelines (WCAG) definition of accessibility supported use of technologies. Specifically, we aim to ensure compatibility with the following combinations of web browsers, assistive technologies, and operating systems: 1. Web Browsers: - Google Chrome - Mozilla Firefox - Apple Safari - Microsoft Edge 2. Assistive Technologies: - Screen Readers: - NVDA (NonVisual Desktop Access) - JAWS (Job Access With Speech) - VoiceOver (macOS and iOS) - Screen Magnifiers: - ZoomText - Magnifier (built-in feature in Windows) - Speech Recognition Software: - Dragon NaturallySpeaking 3. Operating Systems: - Windows: - Versions 7, 8, and 10 - macOS: - Versions 10.13 (High Sierra) and above - iOS: - Versions 12 and above - Android: - Versions 9 (Pie) and above Our website undergoes rigorous testing and validation across these environments to ensure that users utilizing various combinations of web browsers, assistive technologies, and operating systems can access and interact with our content seamlessly. We strive to provide a consistent and inclusive user experience for all visitors, regardless of their individual accessibility needs or technological preferences.

Robert Gosalvez Luxury Real Estate | COMPASS is not compatible with:

• While our website is designed to be as inclusive and accessible as possible, there are certain combinations of web browsers, assistive technologies, and operating systems where our content may not function optimally. These environments include: 1. Outdated Web Browsers: - Older versions of web browsers that do not support modern web standards may experience compatibility issues with our website. Examples include: - Internet Explorer 8 and below - Safari 9 and below - Firefox 50 and below - Chrome 49 and below 2. Unsupported Assistive Technologies: - While we strive to ensure compatibility with commonly used assistive technologies, there may be lesser-known or specialized assistive technologies that our content is not specifically optimized for. Examples include: - Assistive technologies developed for niche markets or specific disabilities - Custom or highly specialized screen reader configurations 3. Non-Standard Operating Systems: - Operating systems that are not commonly used or are not well-supported by mainstream accessibility standards may encounter difficulties in accessing our content. Examples include: - Linux distributions with limited accessibility features or support - Older versions of mobile operating systems not covered by our supported list It's important to note that while we make every effort to provide a universally accessible experience, there may be limitations beyond our control due to the diverse nature of technology environments and user preferences. We encourage users who encounter difficulties accessing our content in unsupported environments to reach out to our support team for assistance or alternative access options.

Technical specifications

Accessibility of Robert Gosalvez Luxury Real Estate | COMPASS relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• WAI-ARIA

• CSS

• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Robert Gosalvez Luxury Real Estate | COMPASS , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Robert Gosalvez Luxury Real Estate | COMPASS:

1. Content Parts with Accessibility Limitations: 1. Property Listings: Description: Some property listings may lack detailed accessibility information, such as whether they are wheelchair accessible or have accommodations for individuals with mobility impairments. Issue Description: Users with disabilities may encounter challenges in determining the suitability of properties based on their accessibility needs. Explanation: The lack of accessibility information in property listings may occur due to limitations in the data provided by property owners or the platform's listing format. What to Do: Users requiring accessibility information for specific properties are encouraged to contact our customer support team directly. We are committed to assisting individuals with finding suitable accommodations and can provide additional details or alternative property options as needed. 2. Video Content: Description: Video content may lack captions or audio descriptions, making it inaccessible to users with hearing impairments or visual impairments. Issue Description: Users with disabilities may struggle to comprehend or engage with video content without adequate captions or audio descriptions. Explanation: The absence of captions or audio descriptions in video content may occur due to oversight during content creation or limitations in the platform's video hosting capabilities. What to Do: Users requiring accessible video content alternatives are encouraged to reach out to our support team. We can provide transcripts, captions, or audio descriptions for videos upon request, ensuring equitable access to the information presented. 3. Interactive Features: Description: Interactive features such as forms or maps may lack proper labels or keyboard navigation support, posing challenges for users with mobility or visual impairments. Issue Description: Users with disabilities may encounter difficulties in completing forms or navigating interactive elements without proper accessibility features. Explanation: The lack of accessibility features in interactive elements may result from design oversights or limitations in the development process. What to Do: Users requiring assistance with interactive features are encouraged to contact our support team for alternative access options. We are committed to ensuring that all users can interact with our website effectively and can provide assistance or accommodations as needed. By addressing these accessibility limitations and providing alternative access options, we aim to create a more inclusive and equitable experience for all users of our platform.: Uploaded images and videos may not have text alternatives because The lack of accessibility information may occur due to limitations in the data provided by property owners or the platform's listing format.. We monitor user comments and typically repair issues within 2 business days. Please use the ‘report issue’ button if you encounter an issue.

Assessment approach

RG2020 Real Estate Services, LLC assessed the accessibility of Robert Gosalvez Luxury Real Estate | COMPASS by the following approaches:

• Self-evaluation

• Our accessibility assessment approach typically involves the following steps: 1. Familiarize with Accessibility Guidelines: - Gain an understanding of accessibility guidelines and standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1, to ensure compliance with recognized accessibility criteria. 2. Enable Wix's Accessibility Scanner: - Activate Wix's built-in Accessibility Scanner tool, which automatically scans the website for potential accessibility issues based on WCAG guidelines. 3. Review Accessibility Scan Results: - Analyze the scan results provided by Wix's Accessibility Scanner, which typically identifies issues such as missing alternative text for images, insufficient color contrast, and inaccessible link text. 4. Address Identified Issues: - Take action to resolve identified accessibility issues, utilizing Wix's editing tools and features to make necessary modifications to the website's content and design. 5. Test Website with Assistive Technologies: - Conduct manual testing using assistive technologies such as screen readers, keyboard navigation, and screen magnifiers to verify the accessibility improvements made to the website. 6. Iterate and Repeat: - Continuously iterate the evaluation and improvement process, addressing any remaining accessibility issues and ensuring ongoing compliance with accessibility standards. By following this approach, we aim to proactively identify and address accessibility barriers on our Wix website, ensuring that it provides an inclusive and accessible experience for all users. Additionally, we remain committed to staying informed about accessibility best practices and incorporating feedback from users with disabilities to continually enhance the accessibility of our website.

Other evidence

Other related evidence for Robert Gosalvez Luxury Real Estate | COMPASS is available at:

• Accessibility Improvement Timeline: Accessibility Assessment (April 2024): Conducted a comprehensive evaluation of the website's accessibility using automated scanning tools, manual testing with assistive technologies, and expert reviews. Identification of Accessibility Issues (April 2024): Identified various accessibility issues, including missing alternative text for images, insufficient color contrast, keyboard navigation challenges, and form field labeling inconsistencies. Prioritization of Accessibility Fixes (April 2024): Prioritized accessibility issues based on severity and impact on user experience, focusing on addressing critical barriers first to ensure equitable access for all users. Implementation of Accessibility Improvements (April 2024 - Ongoing): Implemented accessibility improvements, including adding alternative text to images, enhancing color contrast, optimizing keyboard navigation, and ensuring proper labeling of interactive elements. Testing and Validation (April 2024 - Ongoing): Conducted rigorous testing and validation of accessibility improvements using assistive technologies such as screen readers, keyboard navigation, and screen magnifiers to verify compliance with accessibility standards. Ongoing Monitoring and Maintenance (April 2024 - Ongoing): Established processes for ongoing monitoring and maintenance of accessibility, including regular reviews of new content and features to ensure continued compliance with accessibility standards and addressing any emerging accessibility issues promptly.

Date

This statement was created on 4 April 2024 using the W3C Accessibility Statement Generator Tool.